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  • How Technology enabled KPO/BPO & Why Co-innovation Will Take it Forward

    By Kartik Dulloo on
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    The stage was set, the audience comfortably seated and the BPM Tech Expo was about to kickoff on an August summer morning at the The Grand, Vasant Kunj on 5th August. The opening speech by Dr. Omkar Rai – Director General, STPI Parks, India piqued audience’s interest with his veteran remarks on proliferating technological advancements in the KPO/BPO industry and […]